Money back guarantee
Topgem ltd. also provides a money-back guarantee, no questions asked. A full refund will be given under the following conditions:
- The goods must be returned or exchanged within 7 days upon receiving it, and have to be in its original condition.
- The goods must not be damaged or worn.
- The goods must not have been out of its original seal.
- The goods must match our data records precisely.
Refunds will be made according to the original form of payment .
the goods, diamonds, color diamonds or diamond ring, are inspected upon receipt prior to any refunds, exchanges or credits being made. goods that does not match the product data in our records will be returned or refused.
Please send the merchandise to:
Topgem Ltd.
Diamond Exchange, Diamond Bldg suite 493 POBOX 468, Ramat Gan 52520 Israel.
Office: +972.3.751.2747
Fax: +972.3.912.5615
After sending the returned merchandise, please send an email with the tracking number and date of shipping to: info@colordiamond.net
Please insure the merchandise against loss in transit and prepay freight and handling charges.
Topgem ltd. is not responsible for any diamond, colored stone or jewelry that it does not actually receive or that is not returned in accordance with the aforementioned terms.
